Patient Pathway Administrator

Expires: 22/09/2024

Job Type: Permanent

Location: Katharine House Hospice, Stafford                        

Salary: £14,344.20 per annum, actual (£23,907  per annum, full time equivalent)

Hours: 22.5 hours per week

Application deadline: 5pm on Sunday 22 September 2024

Interview date: Wednesday 9 October 2024

Job Reference: HPPA02                     

 

Are you organised, proactive and looking to have a meaningful impact through your work? We are Katharine House Hospice, and we’d like you to join us as our new Patient Pathway Administrator.

About us

Katharine House Hospice offers the best care to people in our community affected by progressive illnesses, allowing them to live life to the full. Our Patient Pathway Team is crucial to achieving this mission by assisting the Care Team in supporting patients and their families who access our services and contributing to the effective co-ordination of their care.

The role

As our Patient Pathway Administrator, you’ll play a vital role in assisting the Care Team in supporting patients and their families who access our services and contributing to the effective co-ordination of their care.

Here’s what you can expect.

• Patient admissions
  Receive incoming referrals and prepare them for consideration by the admissions team.

• Arranging appointments
  Liaise with patients and relevant personnel to book and confirm appointments, assessments, reviews, and transport bookings.

• Effective communication
  Liaise with external health and social care professionals, patients and families, maintaining effective communication on progress and decisions.
• General administration
  Ensure effective admin support for daily operations.

What we offer you

• Impactful role
  Contribute directly to the mission of Katharine House Hospice.
• Supportive team environment
  Work in a collaborative and nurturing setting.
• Career development
  Access opportunities for professional growth and continuous learning.
• Employee assistance programme
  Providing support for your wellbeing.
• Training and development opportunities
  Continuous learning and professional growth.
• Occupational sick pay
  Support during times of illness.
• Healthcare cash benefit plan
  Contributory plan to help cover health-related expenses.
• Free on-site parking

 

Qualifications and experience

Here’s some of what we’d like you to have.

• A good basic education and an excellent working knowledge of IT, including Microsoft Office (Word, Excel, Outlook).
• At least three years’ experience in an administrative role or significant demonstrable transferable skills.
• Excellent organisational skills, the ability to prioritise competing demands, and excellent communication skills.

We would ideally be looking for someone who is able to work 9-5 on Wednesday, Thursday and Friday. This role requires an enhanced DBS check. Download the application pack for a full job description.

Join us and make a difference

We’re dedicated to making Katharine House Hospice a place where both our staff and patients feel valued and supported. If you’re passionate about providing excellent administrative support and want to contribute to a mission that matters, we’d love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most.

How to apply

You can download an application pack and/or apply online below

 

Alternatively, you can email recruitment@khhospice.org.uk or call the Personnel Team on 01785 218257 to request an application pack.

 

Closing date: 5pm on Sunday 22 September

 

Viewing this vacancy on a website other than khhospice.org.uk? Please go to https://www.khhospice.org.uk/vacancy/patient-pathway-administrator/

 

Please note: Completed applications may be emailed to recruitment@khhospice.org.uk or submitted as hard copies, by the closing date above; unfortunately, we are unable to accept or consider CV’s, unless submitted alongside an application form.

Internal applicants should apply via an expression of interest outlining the reasons for your interest and detailing any relevant experience.

 

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