“It’s the people that make us special”

28 Oct 2024 | View all news

Here from the very start

A familiar face at Katharine House Hospice, Norma was one of the original voices campaigning for a hospice for Stafford in the late 1980s.

Working as a Neighbourhood Nurse Manager specialising in end-of-life and palliative care, Norma was well-placed to justify the need for local hospice care.

If you lived in Stoke, Lichfield and Wolverhampton palliative care was on your doorstep. The people of Stafford had to travel to these locations to access services.

Norma fully supported Katharine House Hospice from concept to inception. She helped to ensure the people of Stafford could access specialist care in their homes, and later at the hospice itself.

Norma in the 1990s
Norma in the 1990s

Building a better future for people with incurable illnesses

Involved in the building project that resulted in the current hospice on Weston Road, Norma was part of a team that secured crucial funding, found a suitable location, and liaised with architects on the build.

Serving a full 10-year term as a voluntary trustee, Norma helped provide strategic direction and ensure our charity’s provision of care and facilities best meet patients’ needs.

“People had such a fear of the word ‘hospice’ and were worried that once they were admitted, they wouldn’t leave.

“To change that perception, getting people into the hospice to receive the right treatment to help them manage their symptoms and go home again, that was so very rewarding.”

The site of our hospice before building began
The site of our hospice before building began

Still part of our family

35 years on, Norma still gives her time regularly. Hailed as the ‘raffle ticket queen’, she continues to put her powers of persuasion to good use. She supports events at the hospice and out in the community, as well as regularly attending committees.

With so many fond memories of Katharine House Hospice, Norma says it’s the people who make it special.

“It is a real team effort, everyone involved always has the best interests of patients and their families at heart.

“Seeing how the charity has expanded its service provision over the years has been a pleasure.

“It now cares for both cancer and non-cancer patients and families with a range of services in people’s own homes and at the hospice.”

Norma helping out at our Walk to Remember event in October 2024
Norma helping out at our Walk to Remember event in October 2024

It’s all about you: share your story

Please send us your memories and photos, we would love to hear from families whose lives we have touched over the years and from people who have supported our charity in any way.

Send us a few words about your cherished memory and we’ll share them online for you.

Share your story